Here you find answer the most popular question that we receive from our customers. This will get you prepared for your adventure. Should there be any questions remaining, let us know!

What license do I need to hire or ride a bike in Thailand?

In Thailand you need to have an international driving license. In case you do not have one, you might have to pay a fine to the police. Insurances also tend to request an international driving license.

What roads can I ride on in Thailand?

It is strictly forbidden to get onto toll ways in Thailand. Blue signs are indicating toll ways.

In case you accidentally enter a toll road, its sometimes difficult to get out again. When you get caught by the police, the usual fine is around 500-1000 Baht. Please remember to turn your navigation to “avoid toll ways”.

In Google Maps its under “Route Options”.

Does Big Bike Rental Bangkok deliver and pick up bikes to/from certain locations?

Yes, we do!
Within Bangkok we charge 1,500 THB per way or 2,000 THB per round trip. Avoiding the Bangkok traffic is sometimes the easier solution, especially for riders that do not have experience in riding rush hours within a big city.
For destinations outside of Bangkok, the fee depends on the distance and number of bikes. Standard destinations like Chiang Mai start at 13,000 THB per bike and Phuket for instance is 15,000 THB.
All pick up and delivery services are subject to availability and must be booked in advance.

Do you have a minimum rental duration?

The minimum rental duration for all bikes is 2 days.

The simple reason is that hourly or daily rental do not make sense for us as the work involved in getting the bike serviced, road ready, cleaning it and the paperwork of course.
Also, you can’t get a decent ride or to interesting roads with a one-day rental.

How long in advance should I book?

We recommend booking your bike(s) at least 4 weeks in advance. This increases the chance that you get the brand and model you want. To block the bike, we request a down payment of 50% of the total rental amount.
Especially during event periods, long weekends and in general the high season the
bikes are often fully booked. Walk-in customers are welcome but have to expect besides a limited selection longer waiting times as the bikes need to be prepared.

When do I have to pay for my bike?

Once you book a bike, we request a down payment of 50%. You can transfer the money via bank transfer or through PayPal. Bank or any other transfer fees are the responsibility of our customers.

The final payment is due on the first day of rental. Payments can be done with a credit card (subject of 2.5% charge) or in cash.

How does the deposit look like?

For each bike we request a deposit of 10,000 Baht and a passport as guarantee. Security deposit can be paid in Thai Baht or in any other major currency. If you wish to keep your passport, we do need a higher deposit of 40,000 THB – 100,000 THB depending on the bike model. Please let us know in advance which option you prefer.

I need help to plan the route. Who can help me?

We help you with our expertise for free. Contact us in advance and tell us how many days you are planning and what you like to include.
Furthermore, you can rent a GPS from us which is recommended for longer trips.

What about Insurance?

We highly recommend all our riders to get an accident and rental damage coverage insurance. Those are available in your home country with all major insurer. Easiest way is to google for those.

All bikes have 3rd party insurance which cover everyone with a valid driving license – best is to have international one. This cover only the basics and are not enough for a serious accident.

All our bikes also have first class insurance. Those are not officially covering rental accidents; hence we recommend having an additional insurance from your home country.

Official rental insurances in Thailand are not available – this simply does not allow us to offer them to our customers.